Charleston Volkswagen Auto Repair Shop vs. Dealership Experience

Charleston Volkswagen | The downside to owning a vehicle is being hit with inconvenient and costly repairs. Unfortunately, there’s no way around it because at some point, almost every vehicle will need repairs of some type. Owners should have a quality experience when visiting a Charleston Volkswagen repair center. 

Some research indicates that independent service centers are the better option over dealerships for auto repairs. In addition, Consumer Reports show that repair shops rank above dealerships in the following areas:

  • Overall satisfaction
  • Cost
  • Quality
  • Staff courtesy
  • Completion of service or repairs

Vehicle owners want to visit a Volkswagen repair or service center that is courteous and cost-efficient.  


A major difference between a Charleston Volkswagen repair shop and a dealership is the cost of repairs. The cost of parts and labor are more expensive at a dealership than at an independent service center. There is an ongoing effort by dealerships to compete with the competitive costs offered by independent auto service centers. Independent auto repair centers offer affordable services for quality repairs and services. 

Quality Experience

Independent Charleston Volkswagen centers offer customers a personal experience with each visit. It’s easy to become lost in the shuffle at a dealership because they are often focused on a quota. Independent service centers are focused on the quality of service they offer their customers. They also aim to give each customer a quality experience. Many vehicle owners appreciate the personal touch and attention given by local independent service centers. 

The experience of an auto service visit is one that should be cost-efficient, courteous, and of superior quality. Independent service and repair centers offer all these to their customers. 

Ottohaus of Charleston services and repairs Volkswagens. Our service experts are professional and undergo continuous training to offer the most comprehensive and courteous service to our customers. Contact us today to schedule a service or maintenance appointment.