TWO LOCATIONS.
SAME HAUS.
SPECIALIZING IN GERMAN AUTOMOTIVE REPAIR
Audi – Volkswagen – BMW – Mercedes – Porsche
Ottohaus, Charleston’s leading German Auto Repair Shop, specializes in Audi, Volkswagen, Mercedes, Porsche and BMW automotive services. Providing auto owners with quality, trained service, utilizing original equipment replacement parts, all with the highest level of service and satisfaction. Ottohaus is located in Avondale of West Ashley, we take pride in our neighborhood and strive to bestow a very personalized experience that can only be achieved with a sense of community.
Ottohaus
Monday – Friday
8:00 AM to 6:00 PM
1913 Sam Rittenberg Blvd
Charleston, SC 29407
Ottohaus
Monday – Friday
8:00 AM to 6:00 PM
1913 Sam Rittenberg Blvd
Charleston, SC 29407
Ottohaus of Charleston is located in West Ashley, Avondale Neighborhood
Teddy Morris
19:01 14 Jul 21
Excellent service all around. Brought my VW in for a diagnostic after my check... engine light came on and the experience was great. Friendly staff and fast service. This place deserves all the good reviews it gets. They have definitely made a customer out of me.read more
Lisa Sanders
19:29 26 Jun 21
We were passing through town and had an issue with our BMW. Kris was... exceptional! They saw us right away (when BMW refused us.) They fixed the car in under an hour. Haven’t had customer service, and quality care in a long time. Kris! You rock. Highly recommend Otto Haus to everyone!read more
Tim Kilcullen
10:58 24 Jun 21
Excellent service. Kris was professional, polite, calm, confident, and honest.... Service was prompt, thorough, and fairly priced. The facility is sparklingly clean. This is a first rate site for luxury vehicle service.read more
Stewart Behymer
11:00 04 Jun 21
I can't recommend Ottohaus enough. Friendly and most important highly... knowledgeable. We had our car shipped from Germany and when we picked it up our car from the port it had a check engine light on. They made time to see us and had us on our way in a very short time. Charleston is very lucky to have such an excellent German automotive haus.read more
Jessica Chase
12:25 02 Jun 21
They were so helpful! My engine malfunctioned and they helped me right away!... Was only there for an hour while they worked on my car with no appointment ahead of time. I highly recommend they are super professional and kind people.read more
Yetunde Bey
23:04 27 May 21
Ottohaus provided me the best service I’ve had on my Mercedes since I’ve been... in Charleston. I called in because my check engine light came on and they were able to get me in with a specialized Mercedes tech within 48 hours. When I arrived the tech diagnosed my problem with minutes. They gave me their recommendations and I was out of there in no time. They are affordable and care about their clients. If you drive a German made vehicle and need a specialist this is your shop. Maintenance & Repairs are inevitable so they’ve made a client for as long as I live in Charleston!! Thank you Chris for taking such good care of me.read more
Allyson Stewart
20:45 23 Apr 21
I purchased an Audi A4 used and needed the 95K service. I called Audi of... Charleston and was quoted "at least $400 or more" for the service. A friend who owns a car dealership referred me to Ottohaus so I called them for the same service. I was quoted $160 for the SAME service! Plus they rotated my tires for me as part of the service. Kris was very professional, knowledgeable and helpful and I could tell they appreciated my business. Their location was clean and they had plenty of room for people to wait and still social distance, free wifi to use, a clean restroom, and bottled water available. Everyone there was very nice and it was a pleasant experience. I highly recommend Ottohaus and will not take my business anywhere else. Thank you Kris and team for your help with my A4! I will definitely be back in 10K miles when I need service again. 🙂read more
Paul Conrad
00:08 15 Apr 21
Ottohaus is a fantastic shop to take your vehicle to. I brought them my 2017... Golf R to figure out a CEL and they were awesome. Extremely professional and great on pricing. You won't find a better Euro specialist shop.read more
Riley Wengerd
13:51 02 Apr 21
The only place I would bring my car to in this area. Always gets the job done... with great quality and in a timely manner. Chris has been a great help and all the technicians know exactly what to do. Thank you Ottohaus, you guys have been great!read more
Jamie Mitchum
16:16 26 Mar 21
These guys were amazing and saved my job. A day away from a long trip for... work, with two little girls in the back seat eager to go to the park, and then my car starts to act up. I bet I called 10 places, all too busy, no way to help, but even though auto haus was busy too, they got me in and fixed my car right away. Nicest people you could meet and they greeted everyone by name that came in the door. So thankful I found them.read more
Izzi L.
21:10 19 Mar 21
Great company!!! I have a 2007 beetle and have brought it in several times now.... Everyone is super nice and friendly! They are very efficient and can usually fit me into their schedule whenever. I am home this weekend from college and had a headlight out, and they were able to work me in with a 30 minute notice. 10/10 would recommend for any VW needs and wouldn’t go anywhere else!!read more
m J
13:50 19 Mar 21
A professional group of individuals, very knowledgeable about the industry of... automobile technology. Great time management, I was in and out in less than an hour with the results of the concerns and more importantly options for solving the problems. Parts were ordered, shipment for next week, and an appointment was made. I would highly recommend and plan to come back for necessary maintenance. M Jewellread more
Joel Blackburn
23:45 04 Mar 21
Friendly and polite staff with decent prices. However they are very busy and... seem to take on more work than they can actually accomplish, which forces longer work times or forgetting about you completely. They seem like good people and I'd really like to give them my business, but waiting weeks for a call back or taking days to do a job that takes a few hours is not a good business model.read more
Lea Andrews
13:52 24 Feb 21
Have used Ottohaus a few times now after getting an outrageous estimate for a... fuel pump replacement at the dealership. Same wonderful experience every time: friendly crew, excellent work, and reasonable prices. They go out of their way to make sure their customers have a positive experience. Thank you, Kris and team!!read more
J. R. Kimzey
16:36 18 Feb 21
I know when I take my car in for service that I will get honest and reliable... service at a good price. I will not purchase another car without knowing that they will be able to service it in the future. These guys are great!read more
Aaron Ober
23:50 20 Jan 21
If you are looking for a place where you can drop your car off and not worry... about being taken advantage of, then this is your place. First class business!read more
Jeremy Kinney
21:17 19 Jan 21
Ottohaus was fair and up-front. I brought my car in for a transmission issue.... They ran diagnostic, let me know what the issue was and offered the best possible option to fix the problem. I highly recommend this garage!read more
David Mandell
22:24 04 Jan 21
Only place I have serviced my 2017 Audi since new. Great service, friendly,... HONEST, and prices are reasonable. highly recommended.read more
Tashakima King-Mack
15:07 03 Jan 21
They do a very good job on fixing your vehicle and they are some very nice... people. They make sure the problem is fix and very honest people. They will be up front with you with your vehicle. I send a lot of people there. The price is affordable as wellread more
Stephanie Ramia
19:39 25 Nov 20
Kris and the rest of the crew at Ottohaus were great! Friendly and... straightforward, honest service! My headlight ended up going out almost right after I left after getting an oil change, and they told me to drop by and changed out the lightbulb at no cost! Highly recommend for any fellow VW owners!read more
Ellie Bobilin
21:51 14 Oct 20
I have been going to Ottohaus for the last six years to have my 2013 Audi... serviced. They are the best...always courteous, always explain in detail the repairs to your car, prices are reasonable and most of all it is truly a well qualified professional business. I would recommend Ottohaus to anyone that owns a foreign car. They are tops in my book!read more
anas damiri
14:03 02 Sep 20
Chris and company are amazing and very honest. If you drive German, do yourself... a huge favor: don't go anywhere elseread more
Timothy Brown
17:12 31 Aug 20
I brought my 911 in for a leak in the ac. They found the issue and squared it... away. I worked with Kris and he was awesome. Same day service. Stoked ya have found them.read more
Tyler O'Dell
19:03 27 Aug 20
Top quality honestly! If I could give them 10 Stars I would! Kris has great... customer service and makes sure you’re taken care of!read more
Ryan Sandoval
03:06 27 Aug 20
Went there for the first time today for an issue with my Audi. Kris was... extremely friendly and helpful and they fit me in same day with an exceptionally reasonable price. Service was great and everyone was very professional. Will definitely be taking my car here for any future servicing needs. Highly recommend.read more
Deirdre Douglas-Hubbard
22:02 20 Aug 20
As always I have found their work on my car timely, well done and at a very... reasonable cost. Kris and his team go above and beyond for their customers and have my complete trust. If you’re looking for a reliable and honest auto repair shop, this is your place.read more
Carol Corrigan
13:49 26 Jul 20
The crew at Ottohaus of Charleston are the friendliest, most courteous, and,... above all, most talented MB mechanics I have met. Thanks guys!read more
maddie geddes
23:21 26 Jun 20
This place is awesome! They were great about including me in the process and... were very honest about pricing. Kris is always such a pleasure to work with! Highly recommend this place!read more
Kate Conway
19:02 13 Jun 20
Five stars again and again and again! From part replacements, to regular... maintenance and diagnostics- Ottohaus of Charleston is the number one place to go. Kris and the Ottohaus team are knowledgeable, experienced, efficient, professional and care about you and your car! They’ve gotten me on the schedule quickly, some times same day, and have been done with my car in an hour or less (dependent on the amount of work)! Each time I’ve brought my car in, I feel such ease leaving my keys with them. They are thorough and check all fluids before returning my car and discuss any issues they found with me afterwards! I trust their professional opinion and will continue to go to them for any issues- big or small! $$- Best price for German cars in the lowcountry!read more
Ross Melnyczenko
15:41 13 May 20
I was well received after communicating that I wouldn' be on time for an... impromptu appointment. I needed an SRS light reset after a camera install I made a mistake on. Kris and the other technicians were polite, and very prompt! The icing on the cake was that I am preparring the vehicle for military transfer across the states and he did not charge me for the reset. I cannot speak to any other garage that would do the same. Thanks!read more
Juliet Still
10:41 29 Apr 20
These guys are great - they always work me into the schedule; they provide... knowledgeable service; and don’t over charge. When I bought a used Audi I was worried about service cost. What a relief to find Ottohaus.read more
Anne Seay
20:47 10 Mar 20
Treated me very well. Impressed with their service... amazingly honest and... clear on what is wrong and no surprise costs. Will use them only for all my car"s needs. Definitely 5 star.read more
Vilda Gonzalez
19:47 04 Mar 20
I live in this neighborhood and needed quick work done on my car before work. I... called and Kris was able to accommodate me without an appointment. The service was super speedy, everyone was incredibly kind and professional. Would recommend this place to anyone!read more
Jessica Scialdone
16:58 01 Feb 20
Highly recommend Ottohaus! After a terrible experience at another shop I was... nervous about getting my car fixed but these guys are absolutely awesome. Quick communication, super friendly and awesome prices. I’ll be back whenever I need car repairs!read more
J Mellon
18:38 18 Jan 20
My wife and I were recently on a road trip from Pennsylvania when our blinker... stopped working. On our way to a big box auto supply store, we spotted Ottohaus of Charleston. Seeing the caliber of cars in the lot I said to myself "I'm stopping here." We couldn't have made a better choice! Kris and his team were professional, courteous, and quick. Thank you for your help and best of luck to you! Barb and Joe Mellonread more
Jarrod Daughtry
00:35 10 Jan 20
I've taken my vehicle to Ottohaus on several occasions, both routine and... emergency service, and I can't say enough about how awesome they are. They're super knowledgeable, treat their customers with respect, offer fair pricing and are great communicators throughout the entire repair service process. I've never once left there feeling as if I've been ripped off (like I have when leaving a dealership service center). Highly recommend them!read more
Tara Merino
00:12 21 Dec 19
We were in a bind, and Ottohaus worked us in last minute after being told no by... at least 4 other places in the area. They’re quick, friendly and affordable! Thank you!read more
Brad Neas
13:22 17 Dec 19
About a week ago I got an oil change at another auto shop and found it leaking... a few days later. I got my car towed to Ottohaus in Ladson and met the owner Josh there. Josh came right out and assisted me with my situation. He was respectful, timely, and genuine. Josh’s knowledge of my Volkswagen Golf was awesome and he had me in and out in about 30 minutes. He helped me during a stressful time. The customer service he provided was great. Awesome experience. Made me feel comfortable and welcome unlike a lot of other shops. I won’t take my car anywhere else.read more
tyler holt
20:59 02 Dec 19
These guys are great! Had a small issue with my car after getting an oil change... from a different autobody shop and these guys were happy to see me on short notice and fixed it up in less than 20 minutes and were super friendly and helpful. Would highly recommend 10/10.read more
Nicholas Sacco
15:21 25 Oct 19
Had them work on my Porsche Cayenne and was beyond satisfied with there... service. I would highly recommend them to anybody they were fast, friendly and the cost was extremely fair. Definitely would recommend going here and will use them going forward.read more
Brian Dennis
15:22 17 Oct 19
5 Stars! Ottohaus provides Fast, excellent service. Chris was awesome. They... brought my car in right away and replaced my headlight in 10 minutes and it was so quick they didn't charge me for it. I have a 2003 Jaguar and I will only go here from now on. Cool waiting room too! These dudes rock!read more
Annika Breimayer
02:52 17 Oct 19
My husband and I were in SC on vacation (from MI) when our van wouldn’t start -... and it wasn’t the battery. We were a bit desperate as we were planning to drive back home about 40 hours later. My husband called Ottohaus and was impressed right away. They were willing to take our van and look at it right away. Due to towing delays, it arrived after hours and they diagnosed next day. It was a bad starter. Within 24 hours of discovering our plight, we were back on the road! Amazing, so helpful, professional, and quick! If we lived in Charleston, this would be our go-to shop! I didn’t even realize until writing this that they specialize in German brands...so, so glad they accepted our Honda! I can’t rave enough about how grateful I am for their responsiveness!read more
Kelly Barkhimer
18:14 25 Sep 19
Very impressed! I have taken my car to the Ladson location a few times and Josh... is always great. Very professional and timely. Will definitely recommend to all my friends and familyread more
Vishal Patel
21:15 18 Sep 19
Ottohaus is my favorite German car repair shop in the area. I have brought my... car here on multiple occasions and they have always completed my repairs properly and in a timely manner. Chris is professional and has always been able to find the most cost efficient solutions. I highly recommend them for any car issues you may have!read more
Kacie Faulling
18:55 10 Sep 19
Beyond impressed! Kris and the guys at Ottohaus we’re SO kind from the minute I... walked in. I had never been here before but purchased a used car that needed to be completely looked over. They were efficient, honest, and so professional. This is the only place I will go from now on. Highly recommend!read more
Thor Marnix
23:10 29 Aug 19
These guys are awesome. Trust in an auto service shop is key, and after the... interaction I had with our Mercedes SUV, I'll be using them for everything. They went out of their way to get the car ready when they said they would, and though they had to do some extras they stuck to the original quoted price. Outstanding work from an outstanding team of guys. Before I buy another car, they're going to check it first and do whatever work needs to be done. It's great knowing I can trust the team.read more
Matthew Hiott
02:38 10 Aug 19
These guys provided professional and timely service. From the moment I called... they were incredibly helpful. They ran diagnostics and fixed my car within 1 day. I can’t say more about how pleased I am with the service and quality of work. I will definitely be back!read more
James Jackson
18:51 02 Aug 19
Leo and Chris are lifesavers!! I was getting the run around from the larger... dealership down the road but the Ottohaus guys saved me! Were able to get me in and out. Such a pleasure finding such quality customer care that will help out the customer! thanks again guysread more
Bryan Frye
22:39 01 Aug 19
This shop is great. Very friendly and do top notch work. Would definitely... recommend.read more
John Kim
11:20 04 Jun 19
Simply stated, Leo Colwill (owner) is one of the most trustworthy, honest... people in a sometimes dishonest business. Having run an auto repair shop myself, I’ve seen first hand from the owner of the sister-shop I ran for him how dishonest it can be. Finding a trustworthy mechanic is hard but if you live the Charleston area, Ottohaus is the place you want as your go-to for anything auto repair related.read more
Jenny Phillips
00:43 04 Jun 19
Amazing group of guys! We take 2 of our cars there and have always received top... notch service. They are honest, trustworthy, and affordable. I wouldn't go anywhere else. They also work on Land Rovers! A+!read more
carissa may
20:58 30 May 19
If you're looking for a trust worthy, fair priced mechanic look no further!... Moved here a year ago and i refuse to go anywhere else. Best service i have ever experienced.read more
Megan Creaven
15:00 29 May 19
Leo and everyone at Ottohaus is knowledgable, helpful and always friendly! I... have brought my Audi to them multiple times and they always ensure that it is the best work done at an affordable price. They are willing to answer questions and provide the best experience for their customers.read more
Gabrielle Moseley
01:57 29 May 19
I’ve been to this shop multiple times, with my old and new Volkswagen. They’ve... always given such great customer service and are great communicators. They are honest people who just want to help you and that’s hard to come by. Went in again today for a couple bulb replacements and was in and out in 30 mins! Highly recommend.read more
Grady Sanner
13:04 26 May 19
I had some work done at their new Ladson location and couldn’t be more pleased.... Fair and honest. No attempt at up selling for unneeded repairs. I trust these guys and that’s says a lot. You can’t go wrong.read more
Leon Griffin
14:39 22 May 19
Shockingly good experience. They FIXED a wiring harness on our Q7. Was out... the same day for labor only, no parts. In a time when so many shops just start ordering/replacing parts these guys did real mechanic work. Thank you!read more
Jennie Brown
00:04 19 May 19
I was very impressed. Knowledge of my car. Honesty and fair prices. Definitely... has my business! My Audi💯read more
Hillary Vest
05:30 15 May 19
They are knowledgeable, and the most honest Auto Shop I've used. I would, and... have, recommend them to everyone.read more
Tweed Manning
21:12 01 Apr 19
The most reliable and honest place I’ve ever taken my vehicles. Amazing... customer service and always getting my cars repaired in a timely manner, while saving me money in the process. Only place I’ve been too that cares about the people just as much as the service they are providing. I’ve been coming here for years and even after moving out of state I come back here cause they are the only place I can trust and rely on.read more
Mike Phillips
19:44 13 Mar 19
I’ve been using ottohaus for almost 4 years now. They always do professional... work. Plus they’re a lot less expensive than the Volkswagen dealership.read more
jim wienke
19:14 22 Feb 19
I appreciate the customer service that I receive every time I go into Ottohaus!... Jason is always courteous and talks with me about my vehicle making sure I understand everything that he’s doing! I highly recommend Ottohaus to all my friends and family!read more
Vince Mentesana
22:27 20 Feb 19
Leo is the best in the business when it comes to German engineering. Between... the professionalism of how he runs his business to the knowledge he has on motors and mechanics, there is no one else I'd take my vehicles to. On top of all this, he is one of the most trustworthy guys I know. If you have any problems with your vehicle, you should feel no doubt when bringing it to Otthohaus to get fixed. You will NOT be disappointed with the work he does at the price you pay for it.read more
Derek Baker
19:34 13 Feb 19
Finally an independently Locally owned and not some dealership with outrageous... rates. striving for your satisfaction these guys are Always willing to help out. Top notch repairs done by top of their game mechanics. The entire Staff was extremely nice. Being an automotive head myself professionally painting cars and tooling on them on the side I can tell you that if you ever need any thing done with your car ( I personally currently have an Audi) this is the place to go. They have exceeded my expectations numerous times with several of my cars with complete honesty. They seemed to Always have an answer to any questions!!! It’s unreal. Don’t even hesitate or second guess it. They have the right tools and knowledge to do the job!! Thank you guys for your perfection!!! Ottohaus of charlestonread more
Susan Murray
21:11 04 Jan 19
I needed a new bulb for a tail light. They fit me right in that day, and... greeted me as soon as I got out of my car. As I waited (a very short wait), I watched as they helped other customers. They were very courteous and made sure each person understood what needed to be done to their car. Everyone was very friendly, and pricing is extremely fair. The dealership would have been a very different experience.read more
Cary Duke
20:54 07 Jun 18
First service here with our new to us VW Touareg. Virginia was very pleasant to... speak with despite my 101 questions. Ended up having the repair completed plus a couple of additional services. Thanks Ottohausread more
Daniel Payne
17:31 06 Mar 18
Leo runs a great shop for Audi, VW, and other German makes. Highly recommended.... Excellent service at fair prices, much better than the dealerships pumped up charges with their high overheads. This translates into a backlog of customers yet they seem to process the cars through efficiently.read more
Julie Kissane-Petersen
01:31 26 Aug 17
I brought in my A6 for some maintenance work. My experience with them was... excellent from start to finish. Everyone was friendly, the technician was knowledgeable, and prices were competitive. Will definitely bring them my business again in the future.read more
Shannon Mazyck
00:03 26 Aug 17
My husband and I had a great experience at Ottohaus Of Charleston. The prices... were very Fair! They have fast and friendly service! We will be back no doubt about that!read more
Jesse Chavez
15:47 23 Aug 17
I visited this place for the first time about a month ago. Leo is about as... professional as they come. Extremely knowledge. Could talk to him about my Volkswagen for hours and never get stumped on a question. When I'm around the Charleston area I will never bring my Volkswagen or any of my cars to any place. Please consider these guys the next time your looking for a great place to have your car worked on. Great guys, great minds, great service!read more
Marcello Lombardi
12:37 02 Aug 17
AMAZING SERVICE !! THE MOST HONEST AND PROFESSIONAL SHOP I HAVE EVER DEALT... WITH, AND YOU CAN'T BEAT HIS PRICES. THANKS AGAIN FOR EVERYTHING LEO. JUST BROUGHT MY WIFE'S R350 IN TODAY 9/22/16 FOR AN OIL CHANGE, TIRE ROTATION, AND AN OIL CHANGE. AS ALWAYS EVERYTHING WENT SMOOTH AND HAD THE CAR DONE IN 2 HOURS. GREAT JOB GUYS!!!!!!!!!!!! NOT TO MENTION THE AWESOME PRICE.read more
Stephen Andersen
21:27 10 Jul 17
My son and his girlfriend are traveling in our 220K mile Golf TDI and had an... issue with the car. Ottohaus was able to take a look at the car immediately and identify the issue. It was not major/immediate, so they are continuing their trip toward home. They did not charge us for taking a thorough look at the car. Their kindness is greatly appreciated by a worried dad in TN! Highly recommended!read more
Brittany Dean
17:33 13 Apr 17
Ottohaus is hands down the BEST garage I have ever had a vehicle serviced at.... They are extremely knowledgable, polite, and honest. I booked an appointment for a service I didn't need yet. They didn't just take my money like they could've, they actually told me I could wait even though they ordered the parts. Highly recommend these guys!read more
Andrew Gibson
00:49 13 Apr 17
This shop did EXTENSIVE engine work on my '07 A4. They were thorough, timely... despite a heavily packed yard, and always aware of the expense of major work. Leo was careful to explain pros and cons, what needed to be done, and didn't push what wasn't critical on top of the critical to inflate his price. I drove 100 miles to deliver my car to Leo for two major jobs, and would again.read more
Daniel Heenan
19:11 05 Apr 17
Leo and his team of Audi/VW experts are the best, period. Specializing in... Audi/VW this shop sets the standard for quality of service, honesty, integrity and amazing prices in the entire Charleston area (beyond that really). Leo's knowledge of these finely-tuned machines provides a refreshing peace-of-mind that comes with knowing that your vehicle will be in the capable hands of a qualified and reputable shop who will go above and beyond for you.read more
Amanda R
19:56 03 Apr 17
I'm so glad that I took my VW Tiguan here. The staff is very friendly and... knowledgeable, and they're very honest about costs. I'll be going back for any car issues and every oil change from now on. Will definitely recommend to friends!read more
Jake Stern
11:53 30 Jan 17
Absolutely the best automotive repair shop that our family and friend have ever... used! Highly skilled professional mecahnics provide top notch service and communication at great prices! All three of our family vehicles are serviced by Ottohaus and we recommend them to all of our friends and family.read more
OTTOHAUS GUARANTEE:
Providing Audi, Volkswagen, BMW, Mercedes and Porsche Auto Repair Services. Whether you use our services or not, we’ll give you the power and confidence to make the best decision for your Volkswagen, Audi, or German Automobile.
Request Service Today
Request Service
“Best Service with a Mechanic!”
– Taryn Bussjager
When you choose Ottohaus of Charleston for your vehicle’s needs, you can be sure your best interest is our top priority. From the moment you make that first call, to when you pick up after the scheduled repair or service, you can rest easy knowing that everything will be handled with the utmost precision, quality, and attention to detail. At Ottohaus, we provide German auto repair that can only be achieved with a specialist’s touch. We take pride in knowing that when it comes to your vehicle, we ARE the best choice. The BEST service at the BEST value. This guarantee, the Ottohaus guarantee, is what has made us the fastest growing German auto repair shop in Charleston.