Frequently Asked Questions (FAQ)
We service Audi, Mercedes, Porsche, BMW, and VW (Volkswagen).
Yes, appointments will allow us to service vehicles immediately, ensuring a quick turnaround and limiting wait time.
Yes, we offer basic oil changes and routine maintenance for German vehicles. Service recommendations are based on your vehicle’s age and mileage—BMW often follows time-based intervals, while Audi typically uses mileage-based schedules. Our services range from oil changes to major repairs, but do not include tires or alignments.
We offer secure key lockboxes for easy, hassle-free after-hours vehicle drop-off or pickup. Our regular hours are Monday–Friday, 8 AM–5 PM
We charge a $160 diagnostic fee based on the time required to properly diagnose the concern. Because modern vehicle issues can be complex, a full diagnosis often involves in-depth testing, not just a quick scanner check.
Recalls are safety issues that must be addressed by the dealer. If a third-party warranty is purchased through the dealer, we coordinate repairs with the warranty group.
Yes, we stand behind our work with comprehensive warranties. Most of our replacement parts come with warranties of up to two years, which is double the industry standard. This demonstrates our confidence in both the quality of parts we use and the expertise of our technicians. Specific warranty details vary by part and service, and we’ll clearly explain your warranty coverage when we provide your repair estimate.
Absolutely. Pre-purchase inspections are among our most valuable services for prospective buyers of used European vehicles. Our comprehensive inspection evaluates all major systems, identifies existing issues, and assesses potential future maintenance needs. This detailed assessment gives you the information and confidence you need to make an informed purchasing decision, potentially saving you thousands in unexpected repairs.
Yes, all of our technicians are certified in servicing Audi, BMW, Mercedes, Porsche, and Volkswagen vehicles. Our team participates in ongoing continuing education through specialized training conferences and manufacturer-specific programs to stay current with the latest automotive technology. We invest in high-end diagnostic equipment and regularly update our scan tools with the latest software to ensure we can properly diagnose and repair today’s sophisticated European vehicles. The automotive industry is constantly evolving, and we’re committed to staying ahead of these changes to provide you with expert service.