Audi – Volkswagen – BMW – Mercedes – Porsche
Specializing in German Auto Repair
Ottohaus, Charleston’s leading German Auto Repair Shop, specializes in Audi, Volkswagen, Mercedes, Porsche and BMW automotive services. Providing auto owners with quality, trained service, utilizing original equipment replacement parts, all with the highest level of service and satisfaction. Ottohaus is located in the heart of West Ashley, we take pride in our neighborhood and strive to bestow a very personalized experience that can only be achieved with a sense of community.
Auto Repair
Diagnostics
Maintenance
Frequently Asked Questions (FAQ)
We service Audi, Mercedes, Porsche, BMW, and VW (Volkswagen).
Yes, appointments will allow us to service vehicles immediately, ensuring a quick turnaround and limiting wait time.
Yes, we offer basic oil changes and routine maintenance for German vehicles. Service recommendations are based on your vehicle’s age and mileage—BMW often follows time-based intervals, while Audi typically uses mileage-based schedules. Our services range from oil changes to major repairs, but do not include tires or alignments.
We offer secure key lockboxes for easy, hassle-free after-hours vehicle drop-off or pickup. Our regular hours are Monday–Friday, 8 AM–5 PM
We charge a $160 diagnostic fee based on the time required to properly diagnose the concern. Because modern vehicle issues can be complex, a full diagnosis often involves in-depth testing, not just a quick scanner check.
While we don’t currently offer loaner vehicles, we do provide convenient after-hours drop-off and pick-up options. We have secure drop boxes for your keys, allowing you to drop off your vehicle outside our regular business hours (Monday-Friday, 8:00 AM – 6:00 PM) at our Charleston location. This flexibility ensures our service fits your schedule, not the other way around.
The Ottohaus Guarantee
Whether you use our services or not, we’ll give you the power and confidence to make the best decision for your Volkswagen, Audi, or German Automobile.
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