When you need to take your vehicle to a VW repair shop for service, you will have a number of options at your disposal. At some point, you are likely to reduce the options down to just two – and you’ll have to pick one which is going to win your business. So, how do you decide? Let’s look at a few tips.

Trust the Specialist

You always want to make sure that the VW repair you have completed on your car is done by someone who knows that vehicle intimately. Many shops state that they will work on ‘all makes and models’, but do they really know all of those cars? Probably not. There are so many makes and models on the roads today, it’s nearly impossible to keep up with them all. Come to Ottohaus of Charleston to work with a knowledgeable specialist.

Don’t Race to the Bottom

Sure, you want to save money on your car repair – everyone does. That doesn’t mean that you should automatically pick the lowest price, however. If you only judge your VW repair options on cost, you will be overlooking other important keys, like the quality of the work. Try to balance a fair price with the need to have the job done correctly.

Value Customer Service

If you call both auto shops to discuss your needs, think about how they respond and how willing they are to go the extra mile. Does it seem that they truly want your business, or are you just going to be another face in the crowd?  Ottohaus of Charleston truly values your business, and we will work hard to serve your needs at every turn. For all of your VW maintenance and repair needs, we hope you will make our shop your first choice.